I’ve been trying for the last few days to install the solutions for the Unified Service Desk (v4) on a brand new tenant.
Turns out this was much more complicated than I thought as I ran into the dreaded “Initializing Connections 1 of 5” error where the whole app pretty much hangs forever.
After awhile of staring at the problem, I realized this could be a problem with the Package Deployer not being able to handle MFA (even though it prompts you for the logins and everything).
Sure enough, I tried a new account and things worked fine. The only issue I ran into as an after thought was the “multiple tokens in cache” issue which can be resolved here.
And finally got to this stage.