Integrating Dynamics365 with SLACK

On a recent project, we wanted to notify users when new items were added into Dynamics (by third-party systems).  The initial goal was to use email as the delivery mechanism but seeing as how everyone was using SLACK for messaging I decided this would be a better (and much cooler delivery mechanism).

This is my first time working with the Slack API and I have to say it was surprising how easy it was to put together some demo functionality to prove it all out.

First thing you are going to need to do is to create an application.  When you create your application you can then enable features for your application.

For my application, I created two incoming WebHooks that enabled me to post to the my #general channel and send

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The Simplest Dynamics Feature Request

This post is going to have no code and might sound a bit preachy, but I have to get this off my chest because it keeps rearing it’s ugly head.

The new features existing and coming into Dynamics365 are great.  I’ve been spending the last few weeks catching up on some sessions from last year’s Ignite and working with some new features I haven’t had much time for in the past six months.

They are all great and you can see a direction the product is entering.

But here I am, working with a customer to increase their level of adoption with Dynamics inside their company (some rogue groups, it happens, we’ve all been there) and the one thing they ask for…

Can we setup default dashboards for users, groups or teams?

Can we default

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Dynamics365 App Designer – External URLs

I was working with the App Designer this week in Dynamics365 and ran into an issue where I had created a second area in my sitemap but when I went to look in the app itself, I wasn’t able to see it.

If you’re not familiar with where Areas appear in the new Apps view, your second area will show in the bottom left corner (it’s a little hidden but it’s there).

areas.PNG

In my scenario, I had an Area called Tools, but when I went to it I only had one item showing, even though in the designer, I had two and they had all passed validation checks.


Accessing USD Customization Files

A little known issue that you might see crop up from time to time is when you go to download your zip file from the customizations section of the USD you are immediately presented with an error that the “Record is Unavailable” even though it clearly is.

This can be incredibly painful because sometimes all you need to do is update a configuration and redeploy.usd.PNG

Getting to your file is possible, but requires a few extra steps.

Using Advanced Find, search against the Annotations/Notes that you are looking for (in my case USDQueueControl.zip.

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Azure Configuration Settings

If you’re still doing configuration in web.config files for your Azure services, it’s time to try something new and leverage something that has been there for quite some time – Application Settings.

In your Azure Portal, you will notice a section called Application Settings.  Within this section is everything you need to configure your application.  If you have some custom configuration data in your web.config file, a simple way to rely less on the web.config (and make your end administrator’s job a little more easier) is to expose these configuration values via Application Settings.

The process to create a new Application Setting is straight-forward, create the setting, add the value. (In this case I created a key called Tool).

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